Comprehensive Insurance, Excess & 24/7 Roadside Support

Travel With Complete Peace of Mind

One of the biggest concerns when hiring a 4WD camper is insurance -what is covered, what is not, and what happens if something goes wrong. We believe in complete transparency.

Through our partnership with Camplify, every 4WD camper hire in Perth booking includes comprehensive insurance and 24/7 roadside assistance. No add-on fees, no confusing fine print.

What Is Included With Every Hire

Comprehensive Insurance

All bookings through Camplify include comprehensive insurance coverage provided by Camplify’s insurance partner. This covers:

• Third-party property damage
• Vehicle damage (subject to excess)
• Theft and attempted theft
• Windscreen and glass damage

24/7 Roadside Assistance

Wherever you are in Australia, Camplify’s roadside assistance is available around the clock. Whether it is a flat tyre, a mechanical issue, or you need a tow, help is a phone call away.

No Cash Bond

We do not believe in surprises. There is no cash bond on any of our campers.

Insurance, excess and roadside assistance all run through Camplify, under Camplify’s standard rules. If there is an accident, the excess you are liable for depends on the excess-cover option you choose when you book. Camplify explains the options on its accident excess page, and we go through your cover with you during the pre-departure walkthrough.

The other charges that can apply, such as cleaning or red dust fees, are listed in the table below.

Before Your Trip

Full Vehicle Walkthrough

Before you leave, Dorian provides a comprehensive walkthrough covering:

• All vehicle systems and controls
• Electrical system operation and monitoring
• Camping equipment setup and use
• Insurance coverage explanation
• Road rules and permitted areas
• Emergency procedures and contacts

Route Approval

If your planned route includes any unsealed roads, we discuss and approve the route before departure. This ensures you stay on roads covered by insurance and avoid any unexpected charges.

During Your Trip

Direct Communication

You can message Dorian directly at any time during your trip for:

• Route advice and road conditions
• Equipment troubleshooting
• Campsite recommendations
• General trip support

Insurance Claims Support

If something goes wrong, we help you through the insurance claims process. While Camplify handles claims directly, we coordinate and provide all necessary information to make the process as smooth as possible.

Fees and Charges to Be Aware Of

We believe in transparency. Here are the charges that may apply:

Situation	Charge
Vehicle returned uncleaned	$100-$150 cleaning fee
Red dust contamination	$250 cleaning fee
Unauthorised off-road driving	$150 undercarriage inspection
Late return without notice	Charged per additional day
Excess km beyond allowance	$0.50-$0.60 per km

These charges are clearly explained before your trip and are designed to protect the fleet for future hirers.